Regulatory Disclosure Wording
The Financial Services Authority is the independent watchdog that regulates financial services in the UK .
Direct Life & Pension Services is authorised and regulated by the Financial Services Authority. Our FSA number is 155312.
Direct Life & Pension Services Limited's permitted business is advising on and arranging regulated mortgages and non-investment insurance contracts.
You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.
What to do if you have a complaint
If you wish to register a complaint, please contact us:
Write to: Direct Life & Pension Services Limited, Metro House, Northgate, CHICHESTER, West Sussex , PO19 1BE
Or telephone: 01243 817900
Or email: complaints@directlife.co.uk
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
Are we covered by the Financial Services Compensation Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Insurance advising and arranging is covered for 100% of the first £2000 and 90% of the remainder of the claim, without upper limit.
Further information about compensation scheme arrangements is available from the FSCS, http://www.fscs.org.uk/.
03 July 2008 17:55:57
An outbreak of the bug Clostridium Difficile has led to a record number of pensioners in Scotland contracting the virus which could effect UK life insurance for those that have C Diff.
Figures showed that there were 1861 cases of C Diff among the over 65s between January and March of this year - a 14 per cent increase from a similar time period in 2007.
These figures are released following an outbreak at Vale of Leven Hospital in west Dunbartonshire, where nine people were killed and a further 50 were infected with the C Diff bug.
Health Secretary, Nicola Sturgeon, said that she had asked health boards to ensure systems for tackling hospital infections are being followed.
She said: "Scotland has one of the most comprehensive sets of policies and procedures to manage healthcare associated infection (HAI) in Europe.
"However, recent events at the Vale of Leven show how vital it is for boards to ensure that these policies and procedures are applied to a high standard."
Normal fatality rates for people that contract C Diff are at 7 per cent, however at Vale Leven this increased to 30 per cent - when taking into account the further 16 deaths directly linked to the outbreak.
Contracting a superbug may well effect patients life insurance policies.
03 July 2008 17:48:03
A government fertility watchdog has given the go-ahead for stem cell research that will be used to study fatal heart diseases.
Warwick Medical School researchers will use part-human and part-animal embryos for the first time to carry out their study which could eventually have an effect on the cost of life insurance policies for patients with heart disease.
The team plans to create embryos that are 99.9 per cent human DNA and 0.1 per cent pig DNA and stem cells extracted from the embryos will be grown into human heart cells.
Chemicals will be used to destroy the pig DNA before the researchers grow the human heart cells.
Justin St John, heading up the research team, explained what they hope to achieve from the process: "Ultimately they will help us understand where some of the problems associated with these diseases arise, and they could also provide models for the pharmaceutical industry to test new drugs."
Licenses have been granted to two other British teams that are hoping to create hybrid embryos but neither planned to extract animal DNA from the stem cells first.
Conditions such as heart disease can often have an impact on the cost of UK life insurance.
02 July 2008 17:03:39
A baby born with half a heart has just two weeks to live unless a donor can be found, doctors have told his parents.
Born with Hypoplastic Left Heart Syndrome, Theo Davies is currently on a life support machine which can only keep him alive for a short period of time, unless he has a transplant.
Talking about her desperation, Theo's mother Rebecca Giles, said: "People say 'Oh, it must be a nightmare for you'. But it's worse than that. I can't think of a worse situation to be in."
She continued: "Our child will die in two weeks unless we can find a heart donor. But to find another heart for Theo means that another child will die."
Theo has already had to endure five major operations since he was born and survived his heart stopping for an hour last week.
Surgeons in the US are about to undertake the first implantation of a Jarvik heart pump which, it is hoped, could help to solve a shortage of donor hearts.
One of the biggest difficulties facing people with heart problems is securing regular life insurance.
