Welcome, how can we help?
Policy Types
Getting Technical

 

Home / - Do you need help?

Direct Life and Pension Services will be pleased to help our customers who need advice.

Our normal business hours are 8am until 9pm Monday to Friday and 9am until 3pm on Saturdays.

Advice is personal and unique and cannot always be provided “on demand” as we need to spend time with you to discuss your circumstances and your concerns. On occasions therefore we will recommend that we agree a telephone appointment where one of our specialist advisers can discuss your requirements without the time pressures normally associated with the typical “call centre”.

Please call us free on 0800 980 9801



Home and ask to speak with one of our life insurance advisers.

Alternatively please click This Link to start our 'On-Line' advice process.

Please read our Key Facts document by click here

Back  button

 

NEWS
Critical illness cover: HIV 'communication gap'

16 October 2007 13:33:31
Women living with HIV are suffering a gap in communication with healthcare providers about treatment, according to reports.

A survey from Women Living Positive focussed on HIV sufferers' access to information about treatment options that best suit their individual needs.

The results of the poll, supported by independent pharmaceutical firm Boehringer Ingelheim, showed that 55 per cent of female patients had not discussed how treatments may affect women differently.

Over nine in ten of those who enquired about such matters said they got a satisfactory response, with a similar proportion of respondents revealing they felt comfortable about asking questions on the matter.

"With the rise of HIV infections in women, it is important to understand their struggles and unique issues when evaluating their care and treatment options," commented Kathleen Squires, director of infectious diseases and environmental medicine at Thomas Jefferson University Hospital.

She added that women should engage in discussions about their emotional welfare, as well as family planning considerations, with healthcare professionals.

Earlier this year Boehringer Ingelheim noted the efficacy of Viramune as a treatment for the HIV-1 infection, pointing out that women are at greater risk of experiencing adverse effects of the medication.

Direct Life and Pensions Services Ltd are one of the UK's leading providers of life insurance, term life assurance, mortgage protection, critical illness and life insurance adviceADNFCR-980-ID-18318726-ADNFCR


Emphysema growing problem for under 30s

25 June 2008 10:38:28
A growing number of people under the age of 30 are being diagnosed with emphysema, according to the British Lung Foundation.

The issue has come to light after singer Amy Winehouse was recently diagnosed with the condition.

Dr Keith Prowse, chairman of the British Lung Foundation, stated that an increasing number of people under the age of 30 "who smoke cigarettes heavily and are into recreational drugs" are being diagnosed.

However, Dr Prowse went on to explain that it is not simply an indulgent lifestyle that causes the disease and that young people can contract emphysema as a result of genetic conditions.

Emphysema is most common in people in their 40s and is part of the group of lung conditions called Chronic Obstructive Pulmonary Disease (COPD).

Figures released by the British Lung Foundation reveal that COPD kills around 30,000 people in the UK every year.


ADNFCR-980-ID-18654468-ADNFCR


Income protection insurance providers must restore trust

17 July 2007 12:49:45
Providers of income protection, mortgage protection and critical illness insurance must work hard to regain the trust of UK consumers, according to a new report.

The Protection Review 2007 annual report says that customer confidence has been undermined due to rejected claims and problems with non-disclosure.

It stated that long-term protection sales had fallen since 2003, with providers needing to tackle a number of areas to redress the balance.

While it praised the Association of British Insurers for their recent guide on critical illness definitions, it said that insurance providers should endeavour to restore trust among consumer and financial advisers, as well as raising awareness of their various types of cover and pressing for market growth profitability.

Peter LeBeau, a co-founder of the Income Protection Task Force and co-editor of the book, told CityWire:

"Long term protection insurers need to adopt similar levels of innovation if they are to seriously address the £2.3 trillion protection gap.

"The protection gap is not just a number, it represents real people facing real hardship if they or their family suffer ill health or death."

He continued: "As an industry, we can do something about that. But, if people don't trust us, it's no surprise that the gap is not closing at all."ADNFCR-980-ID-18214180-ADNFCR